We have some exciting news for all RMLEFCU Members. In November, RMLEFCU will be upgrading its technology platform to better serve you. The upgrade will mainly be in back-office operations and will result in a more efficient member service experience. There will be changes you may notice, and some that you may not.
To best prepare for the upgrade, it will be necessary for all RMLEFCU locations to close as normal on October 31st, and remain closed on Friday, November 1st and Saturday, November 2nd. During the closures, online and mobile banking will be unavailable. We apologize for any inconvenience this may cause and assure you that all member services will be available at the start of business on Monday, November 4.
Our top priority is to ensure a smooth and seamless transition for all our members and staff. With that goal in mind, our staff have been working “double- duty” for several months to both prepare for the transition and to continue to serve our Members on the current system. Comprehensive staff training on the new system is underway and excitement is building as we can now see, firsthand, all the ways in which we will be able to serve you better.
The Newsletter and website will have more information as the conversion date gets closer. Thank you for your cooperation during this exciting time at RMLEFCU. Should you have any questions, please do not hesitate to contact any of our staff or our call center at 303-458-6660.